The product can be replaced for another within the legal deadline, provided that it is not damaged and used, and the costs of return are borne by the buyer. The buyer may not be required to state the reasons for the replacement.
The replacement must be made within the legal period of 14 days from the date of receipt of the shipment.
In case of a deviation from the marked product specification or a defect, we oblige you to replace your product with the correct one, and all costs are borne by our store. The warranty does not apply in case of defects caused by improper use.
In case of replacement of a product for another size, the seller is obliged to make a replacement if that product is in stock. If the purchased product for which the replacement is requested does not exist, the seller is obliged to replace the product for the other at the request of the buyer, with the possible additional payment or returning the difference in price. If there is no possibility of replacement, the seller is obliged to return the money to the buyer, and the returning costs are borne by the buyer.
For the valid complaints, the seller will bear all transportation costs.
